Terms & Conditions

Welcome to Clinence. These Terms and Conditions ("Terms") govern your use of our website, services, and interactions with our company. By accessing or using any part of our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our website or services.

1. Overview of Services

Clinence is a specialized marketing and automation agency serving medical and aesthetic clinics. Our offerings include, but are not limited to:

• Growth strategy consulting

• Paid advertising (e.g., Meta Ads, Google Ads)

• CRM & automation setup

• Funnel design and conversion optimization

• Appointment booking systems

• Creative asset production

All services are customized per client and subject to a signed agreement.

2. Eligibility

To engage with Clinence, you must:

• Be at least 18 years of age

• Be authorized to act on behalf of a licensed clinic, medical practice, or aesthetic business

• Provide accurate and complete information during onboarding

3. Client Commitments

Clients agree to:

• Provide timely access to necessary accounts (ad platforms, CRM, etc.)

• Respond to communication within agreed timeframes

• Approve deliverables or provide feedback promptly

• Comply with all advertising and platform policies

Failure to comply may result in delays or disruption of service.

4. Intellectual Property

All original content, designs, strategies, and creative assets created by Clinence remain our intellectual property unless otherwise agreed. Unauthorized use, duplication, or redistribution of our materials is strictly prohibited.

5. Payment Terms

All payment terms are outlined in your custom agreement. General rules:

• Invoices are due upon receipt unless stated otherwise

• Services are non-refundable once work has begun

• Late payments may result in service suspension

6. Confidentiality

Clinence agrees to maintain the confidentiality of sensitive business information provided by the client. Similarly, clients agree not to disclose proprietary systems, strategies, or trade secrets learned through our partnership.

7. Limitation of Liability

Clinence is not responsible for:

• Platform bans, account issues, or third-party software malfunctions

• Client-side technical failures or internal process breakdowns

• Results that depend on variables outside of our control (e.g., staff training, service quality, location demand)

Our liability, in any event, shall be limited to the total amount paid for services within the last 30 days.

8. Termination

Either party may terminate the agreement with written notice. Clinence reserves the right to suspend or terminate services immediately if any term is violated or unethical behavior is detected.

9. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction].

10. Contact

If you have any questions about these Terms, reach us at: Email: contact@clinence.com